Whether from heavy rains, frozen pipes or ice dams, water damage can be devastating. We're here to help. In the event of a loss, you can start your claim online, or call.
Do not use electrical equipment or appliances while standing on wet carpet or floors. Never use electrical equipment that has been water damaged, even if you are using it in a dry area.2. Prevent Further Damage
If possible, stop the leak or drip. If the water is coming from a burst or leaking pipe, try to find the closest shut-off valve and turn it off. If water is coming in through the roof or broken windows, try to cover as best you can with tarps or plastic sheeting.3. Use a Professional
After reporting your claim, you can use a water mitigation specialist of your choice to clean up the water and dry your home. We recommend using one of Liberty Mutual's Program Vendors, which your claims adjuster can assist you in setting up.4. Document the Damage