We’re here to help—Online, in person or by phone.
Mon.-Fri. 8 am-10 pm ET, Sat. 8 am-8 pm ET, Sun. 11 am-5 pm ET
Customer Service for inquiries or related concerns.
If your question pertains to the status of a claim, please to your account or call us:
Phone: 1-800-2CLAIMS (1-800-225-2467) (24/7)
Service & Claims on Social
Mon.-Fri. 9 am-10 pm ET, Sat. 9 am-8 pm ET, Sun. 11 am-5 pm ET
Contact us for customer service, claims support, or related concerns.
Mon.-Fri. 7 am-1 am ET, Sat. 7 am-11:30 pm ET, Sun. 9 am-10 pm ET
Phone: 1-800-426-9898 (24/7)
Additional charges apply if your policy does not include the Towing and Labor coverage. Applies to mechanical breakdowns and disablements. Towing related to accidents would be covered first under your Collision or Comprehensive coverage, or under Towing and Labor if your policy does not include Collision/Comprehensive.
Your Liberty Mutual office has Customer Service and Sales Representatives who are happy to help you. Find a .
Report Fraud: 1-617-357-9500