Lifetime Repair Guarantee
Hassle-free car repairs from shops you can trust.
Our Guaranteed Repair Network shops hold themselves to the same high standards that we hold ourselves to by providing the highest-quality repairs and exceptional customer service.
Benefits of the Guaranteed Repair Network:
- Peace of Mind—repairs are completed by certified technicians and are 100% guaranteed by Liberty Mutual for as long as you own your vehicle2
- Convenience—there are more than 2,000 locations nationwide
- Speed—you and your vehicle receive priority status so you can get back on the road as quickly as possible
- Unlimited Car Rental3—if you've added rental coverage to your policy, reservations can be made quickly and easily through our
- Direct Payments—we can pay the Guaranteed Repair Network shop directly for the amount of the damage estimate, minus your deductible
- Online Updates—log in to eService to get updates on your vehicles status, including when repairs have been scheduled, where your car is in the repair process and when repairs have been completed. (Available only at participating facilities)
2 Damage caused by normal wear and tear, improper maintenance or unreasonable use are not covered. We will repair or replace any defective work of the Guaranteed Repair Network facility.
3 When you choose to have your car repaired at a Liberty Mutual approved repair facility we will pay your rental costs for as long as it takes to fix your car. Subject to daily limit not available in New York.