Lifetime Repair Guarantee

Hassle-free car repairs from shops you can trust.

vehicle covered by car repair insurance
Getting your car repaired after an accident can be a painful process. Let us provide some peace of mind with our Lifetime Repair Guarantee. When you fix your car at one of our certified Guaranteed Repair Network shops1, we'll guarantee the repairs for as long as you own the car. We'll even make the arrangements for you.

Our Guaranteed Repair Network shops hold themselves to the same high standards that we hold ourselves to by providing the highest-quality repairs and exceptional customer service.

Benefits of the Guaranteed Repair Network:
  • Peace of Mind—repairs are completed by certified technicians and are 100% guaranteed by Liberty Mutual for as long as you own your vehicle2
  • Convenience—there are more than 2,000 locations nationwide
  • Speed—you and your vehicle receive priority status so you can get back on the road as quickly as possible
  • Rental Car Reimbursement3—if you've added rental coverage to your policy, reservations can be made quickly and easily through our Mobile App
  • Direct Payments—we can pay the Guaranteed Repair Network shop directly for the amount of the damage estimate, minus your deductible
  • Online Updates—log in to eService to get updates on your vehicles status, including when repairs have been scheduled, where your car is in the repair process and when repairs have been completed. (Available only at participating facilities)
1 The property damage must be covered by your policy. Guaranteed Repair Network not available in Rhode Island or Massachusetts. In Massachusetts we offer you our Superior Service Program, which is similar to the Guaranteed Repair Network, however, the estimate is completed by a Liberty Mutual appraiser. For more information, speak with your Liberty Mutual Claims Representative.

2 Damage caused by normal wear and tear, improper maintenance or unreasonable use are not covered. We will repair or replace any defective work of the Guaranteed Repair Network facility.

3 Optional coverage. When you choose to have your car repaired at a Liberty Mutual approved repair facility we will pay your rental costs for as long as it takes to fix your car. Coverage provided on the Optional Transportation Expenses Coverage endorsement. Subject to daily limit and not available in NY.

Log In
Make policy changes, pay your bill, manage claims and more with 24/7 access.

First time here?

Manage your policies

Business customers log in here