Liberty Mutual
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Customer Service: 1-888-398-8924
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*Additional charges apply if your policy does not include the Towing and Labor coverage.

Rental Car Reimbursement

What is Rental Car Reimbursement Coverage?

If you are in a covered accident, you can rely on our optional Rental Car Reimbursement to pay your rental costs. If you choose to have your car repaired at a Liberty Mutual-approved direct repair facility, and allow us to arrange for the rental car, we will pay your rental costs for as long as it takes to fix your car.

Liberty Mutual has a partnership with Enterprise Rent-A-Car that offers discounted rates, though you may choose which rental car company to use. Daily limits apply and program availability varies by state.1

What Are the Details of Rental Car Reimbursement?
Feature
Yes
No
A standard coverage
An optional coverage
Rental car is provided only in the event of a covered collision or comprehensive loss
Daily limits apply
Rental car is paid for as long as it takes if a Guaranteed Repair Facility completes the repairs
Repairs completed at a Guaranteed Repair Facility are guaranteed for as long as you own the car
Feature
A standard coverage
Yes

No

An optional coverage
Yes

No

Rental car is provided only in the event of a covered collision or comprehensive loss
Yes

No

Daily limits apply
Yes

No

Rental car is paid for as long as it takes if a Guaranteed Repair Facility completes the repairs
Yes

No

Repairs completed at a Guaranteed Repair Facility are guaranteed for as long as you own the car
Yes

No

The Benefits of Adding Rental Car Reimbursement Coverage

  • Avoiding being left without a car after an accident.
  • No out-of-pocket rental car fees to pay.
  • Easily placing your rental reservation as part of the claims process or through the Liberty Mutual mobile app.
  • Driving the rental car right up until your regular vehicle is ready to be picked up.
  • Repairing your vehicle at a Liberty Mutual approved Guaranteed Repair Network facility.
What is a Guaranteed Repair Network Facility?

Over 2,000 repair facilities nationwide have been vetted by Liberty Mutual to ensure that they provide the highest quality service while emphasizing speed, convenience, and peace of mind. Liberty Mutual guarantees the repairs for as long as you own the car. We can also directly pay the facility for the amount of your damage estimate, minus your deductible, and you can also track the progress of your repairs online through the mobile app.

Liberty Mutual Claims Valet Serviceā„¢

If your vehicle is damaged in an accident but is still drivable, a valet driver will arrive at your home or office with a rental vehicle for you to use while your car is being repaired. The valet driver will then drive your damaged vehicle to an authorized repair shop and deliver your repaired car back to you once the work is complete. We'll manage the entire process from start to finish. The Claims Valet Service is a benefit that comes with Rental Car Reimbursement coverage on your policy.
1Coverage is provided on the Optional Transportation Expenses Coverage endorsement. Elected rental car coverage daily limits will apply. Damage must be a covered loss. May vary by state.