Liberty Mutual
Get support
Roadside Assistance 24/7*
Contact Us by Phone:
Customer Service: 1-888-398-8924
Claims: 1-800-225-2467
Sales: 1-800-837-5254
For customer service hours, FAQ's, and to learn about more ways to get in touch, visit the Liberty Mutual Contact Us portal.
*Additional charges apply if your policy does not include the Towing and Labor coverage.
What is Roadside Assistance?
If your vehicle ever breaks down, we won't leave you stranded. Our optional 24-Hour Roadside Assistance coverage will get you moving again - we'll even make the arrangements.1 Visit Online Policy Change to add this coverage to your policy.
What Does Roadside Assistance Include?
Towing to the Nearest Qualified Facility
If your car cannot be safely moved under its own power, your tow will be covered up to the amount of coverage you've purchased (also referred to as "coverage radius"). The tow must be arranged by Liberty Mutual to the nearest qualified repair facility.

Jump Starting a Dead Battery
We'll give you a jump and make sure the car is running well enough to make it to your destination.

Delivering Emergency Fuel
We'll provide you with enough gas to get back on the road and to the nearest service station (cost of fuel not included).

Changing a Flat Tire
Whether a tire blows out on the road or you return to the car to find a flat, we'll remove the tire and install the spare.

Unlocking Vehicle Doors
If the keys get locked inside the car, our technician will be there to open the door.
How Do I Get Roadside Assistance?
Optional Towing and Labor Coverage must be purchased as part of your policy for access to Roadside Assistance. If you are a Liberty Mutual customer, you can view your Coverage CompassTM to see if this coverage is already part of your policy, or visit Online Policy Change to add it to your policy. Otherwise, start a quote below to get Roadside Assistance today.
The descriptions of coverages listed on this website are necessarily brief and are subject to the provisions, limitations and exclusions that can only be expressed in the policy and related endorsements. Benefits and services outlined on this website are provided at no additional cost unless otherwise specified. Discounts, credits and benefits are available where state laws and regulations allow and may vary by state. Please contact your insurance representative for additional details.

1 With the purchase of optional Towing & Labor coverage. Towing related to accidents would be covered first under your Collision or Comprehensive coverage, or under Towing and Labor if your policy does not include Collision/Comprehensive.