Knowing what to do after a car accident is critical. Taking the right steps can help keep you safe and out of trouble. Remember these dos and don'ts and you'll handle the situation more calmly and with a clear head. DO Breathe
Take a moment to assess your surroundings. It's important to not move if you feel injured or unsafe. The more collected you are, the better you can handle the aftermath.
Even if you feel fine after an accident, you should call your doctor to discuss the incident and get medical advice. Symptoms such as dizziness and numbness can appear days after the accident. DO Dial 9-1-1
Even if you're in a minor car accident, it's important to call the police. Official police reports are vital to filing your claim. Pro Tip:
If you're in an accident, document the name and badge number of the on-scene officer to get a copy of the accident report and have easier insurance follow-ups. DON'T Leave the Scene
No matter who's at fault, it's illegal to leave the scene of an accident until after the police have arrived. Stay calm and stay put until they do.
DO Photograph Everything
Photograph the vehicle damage, property damage, license plates, location markers, and people involved. This will help you remember the incident clearly when submitting your insurance claim. Pro Tip:
For a complete worksheet on what to capture at an accident, download our worksheet
. DON'T Place Blame
Exchange your information with the other driver, but don't admit fault, make an accusation, or apologize to the other driver. It's possible that, in some states and situations, something as simple as saying "I'm sorry" could be considered an admission of legal liability. DO File Your Claim Quickly
Call your insurance company immediately after a car accident. This should speed up your claim fulfillment and protect you in case the other driver claims undocumented injuries or damages. Pro Tip:
Liberty Mutual customers can use the Accident & Roadside Support feature in our app
, making the filing process faster and easier.